Shipping Policy – Al Qasr Fashion

Last Updated: September 2, 2026

Thank you for shopping with Al Qasr Fashion. We aim to provide a smooth and reliable delivery experience for all our customers in Pakistan.

1. Shipping Coverage

We currently deliver orders across Pakistan, subject to courier availability in your area.

2. Order Processing

Orders are normally processed within 1–2 business days after confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

We may contact you by phone to confirm your order, especially for Cash on Delivery (COD) orders.

3. Delivery Time

Estimated delivery time is generally 3–7 business days after your order has been dispatched.

Delivery times may vary depending on your location, courier service, weather, holidays, and other circumstances beyond our control.

4. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout or communicated before your order is dispatched.

From time to time, we may offer free shipping promotions or special delivery offers.

5. Cash on Delivery (COD)

We may offer Cash on Delivery for eligible locations in Pakistan.

For COD orders, you are responsible for providing a correct phone number and delivery address and accepting the parcel when it arrives.

6. Order Tracking

Once your order has been dispatched, we may provide tracking information when available.

You can use the tracking information to check the status of your shipment with the relevant courier company.

7. Incorrect Delivery Information

Please make sure your name, phone number, city, and complete delivery address are correct when placing your order.

Al Qasr Fashion is not responsible for delays or additional charges caused by incorrect or incomplete delivery information provided by the customer.

8. Delayed or Failed Delivery

Sometimes delivery may be delayed because of:

• Weather conditions
• Public holidays
• Courier delays
• Incorrect address or phone number
• Customer unavailable at the time of delivery
• Remote or difficult-to-reach locations
• Unexpected circumstances

We will try our best to assist you in resolving delivery issues.

9. Damaged Packages

If your package appears seriously damaged when delivered, please contact us as soon as possible.

For damaged or incorrect products, please provide your order number and clear photos/videos so we can review the issue according to our Return & Refund Policy.

10. Contact Us

If you have any questions about shipping or delivery, please contact us:

Al Qasr Fashion
📞 Phone: 0306-8948366
📧 Email: alqasrfashion@gmail.com
🇵🇰 Location: Pakistan