Frequently Asked Questions (FAQs)

1. What products does Al Qasr Fashion sell?

We offer women’s clothing, handbags, shoes, men’s clothing, watches, and fashion accessories.

2. Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available for eligible locations in Pakistan.

3. How can I place an order?

Simply select your product, choose the required size/color, add it to your cart, and complete the checkout process.

4. How long does delivery take?

Orders are generally delivered within 3–7 business days, depending on your location and courier service.

5. How can I track my order?

Once your order is dispatched, we may provide tracking information so you can check your shipment status.

6. Can I return or exchange my order?

Yes. Returns and exchanges may be available within 7 days of receiving your order, subject to our Return & Refund Policy.

7. What if I receive a damaged or wrong product?

Please contact us as soon as possible and provide your order number and clear photos/videos of the product. We will review the issue and assist you.

8. Can I cancel my order?

Yes, please contact us as soon as possible. Once an order has been dispatched, cancellation may not be possible.

9. Are your products available in different sizes?

Size availability depends on the product. Please check the size options and product description before placing your order.

10. How can I contact Al Qasr Fashion?

You can contact us anytime:

📞 0306-8948366
📧 alqasrfashion@gmail.com

11. Do you deliver all over Pakistan?

Yes, we aim to deliver across Pakistan, subject to courier availability in your area.

12. Are international orders available?

International shipping may be available for selected destinations. Please contact us before placing an international order.