Privacy policy

Privacy Policy – Al Qasr Fashion

Last Updated: September 2, 2026

At Al Qasr Fashion, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or purchase from our online store.

1. Information We Collect

When you place an order or contact us, we may collect:

Full name
Phone number
Email address
Delivery/shipping address
Billing information
Order and purchase details
Information you provide when contacting our customer support

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Contact you about your order
Confirm your payment or Cash on Delivery order
Provide customer support
Process returns or exchanges
Improve our website and services
Send promotional offers or updates, where permitted

3. Payment Information

We do not intentionally store your complete payment card details. Payments may be processed through third-party payment providers, which handle payment information according to their own privacy policies and security practices.

4. Sharing Your Information

We may share necessary information with trusted service providers, such as:

Courier and delivery companies
Payment providers
Website/Shopify service providers
Marketing and advertising platforms when necessary

We do not sell your personal information to third parties.

5. Cookies

Our website may use cookies and similar technologies to improve your shopping experience, remember preferences, understand website traffic, and improve our marketing.

You can manage or disable cookies through your browser settings, although some website features may not work properly.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, loss, or disclosure. However, no online transmission or electronic storage system can be guaranteed to be completely secure.

7. Your Rights

Depending on applicable law, you may have the right to:

Request access to your personal information
Ask us to correct inaccurate information
Request deletion of your information where applicable
Ask questions about how your information is used
Opt out of promotional communications

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing personal information.